Privacy Policy

This Privacy Policy outlines how Gingerbread Twins (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site.

Collecting Personal Information

When you visit our Site, we gather specific details about your device, your interactions with the Site, and information required to process your purchases. Additional information may be collected if you contact us for support. Here, “Personal Information” refers to any data that can uniquely identify an individual. See the sections below for more details on the Personal Information we collect and why.

Device Information

• Examples of Personal Information Collected: Browser version, IP address, time zone, cookie data, sites or products viewed, search terms, and how you interact with the Site and/or our emails or SMS messages.
• Purpose: To load the Site accurately for you and perform analytics to optimize Site functionality.
• Source: Collected automatically via cookies, log files, web beacons, tags, or pixels.
• Disclosure for a Business Purpose: Shared with WordPress, Klaviyo (our email provider), and other analytics providers as needed.

Order Information

• Examples of Personal Information Collected: Name, billing/shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose: To fulfill our contract, process payment, arrange shipping, provide invoices/order confirmations, communicate with you, screen for potential risk or fraud, and, if preferred, share marketing information related to our products or services.
• Source: Collected directly from you.
• Disclosure for a Business Purpose: Shared with WordPress and other service providers as needed for order fulfillment.

Customer Support Information

• Examples of Personal Information Collected: Name, email address, issue explanation, email/phone/SMS correspondence, order number, and shipping address.
• Purpose: To provide effective customer support.
• Source: Collected from you.
• Disclosure for a Business Purpose: Shared with Klaviyo and, for satisfaction surveys, with Delighted.

SMS/MMS Mobile Messaging

By using our services, you agree to our Messaging Terms and Privacy Policy for SMS/MMS messages.

Minors

Our Site is intended for individuals over the age of 18. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us deliver services and fulfill our contracts with you. For example:

• We use WordPress to power our online store. 
• We may share Personal Information to comply with laws or protect our rights.

Behavioural Advertising

We use your Personal Information for targeted advertising and marketing communications. For example:

• Google Analytics: Helps us understand customer use of the Site. You can learn more about Google’s privacy practices here: Google Privacy Policy. Opt-out of Google Analytics here: Google Opt-Out.
• Cookies: Used to keep track of items in your cart and send reminders via SMS.

You can opt out of targeted advertising by visiting:

• Facebook Ad Settings
• Google Ad Settings
• Bing Ad Settings For more options, visit the Digital Advertising Alliance.

Third-Party Pixels and Cookies

We and our data partners use cookies, ad beacons, and similar technologies. You can opt out of email-related advertising by visiting Retention Opt-Out.

Using Personal Information

We use your Personal Information to provide our services, including product offerings, order processing, fulfillment, and updates on new products and offers.

Your Rights

Cookies

Cookies are small files downloaded to your device when you visit our Site. They enhance browsing experience by storing preferences and tracking usage patterns.

Types of Cookies We Use

• Necessary for Site Functionality: Essential for login, navigation, and checkout.
• Analytics and Reporting: Track site usage, landing pages, and referrals.

Most cookies expire after 30 minutes to two years. You can control cookies via browser settings, but this may affect Site functionality.

Do Not Track

Our Site does not respond to “Do Not Track” signals due to lack of industry consensus on response standards.

Changes

We may update this Privacy Policy periodically for operational, legal, or regulatory reasons.

Contact

For questions or complaints about our privacy practices, please contact us at:

• Email: hello@gingerbreadtwins.com
• Mail: Gingerbread Twins, [2801 JOHNSTON ST, LAFAYETTE 70503]

If you are not satisfied with our response, you may lodge a complaint with the relevant data protection authority.