We are experiencing shipping delays due to severe winter weather. Click here to read updates.

Shipping Policy

 

Hey, Twin! You've got shipping questions? We're got answers! Can’t find the info you’re looking for? Reach out to us at hello@gingerbreadtwins.com, and we’ll get back to you ASAP.

How do you ship your fresh-baked cookies and king cakes?

Cookies

To make sure every cookie arrives perfectly fresh and delightfully chewy, we ship them with extra care! We send all our cookie packages via FedEx 2-Day service.

King Cakes

To ensure they get to you at peak freshness, we use FedEx Overnight for all King Cake orders. The shipping cost is included in the price of our King Cakes, so you don't pay any additional shipping costs at checkout. 

We at Gingerbread Twins and our shipping provider do everything in our power to ensure your order delivers overnight, however there is always a possibility your king cake may be delayed and delivered the second day. 

PLEASE NOTE: Gingerbread Twins is not responsible for any delivery delays caused by weather conditions, inaccurate or incomplete shipping address information (i.e. wrong or missing apartment or suite number, wrong zip code, etc.), high package volume, mechanical errors, or transit route delays. 

When will my order ship?

We ship orders Monday-Friday via FedEx Overnight. FedEx does deliver to most residential areas on Saturdays, but certain addresses might not receive Saturday delivery due to ZIP code limitations.

King Cakes

To ensure you can celebrate with a fresh and delicious cake, we ship King Cakes using FedEx Overnight. 

Due to high demand, we're shipping out your King Cakes as fast as we can. Orders are being shipped ASAP in the order that they have been received. 

Cookies

To keep your treats fresh and avoid weekend layovers, we ship orders Monday through Thursday only. This helps ensure everything arrives soft, juicy, and ready to enjoy. Excluding major holidays, here’s how our shipping schedule works:

  • Orders placed Sunday–Wednesday: Ship the next day
  • Orders placed Thursday–Saturday: Ship the following Monday

How can I track my order?

Once your box of joy is on its way, you’ll receive an email with all the tracking information. You can follow your package's journey right to your doorstep! If you don’t receive your tracking information within the schedule listed under "When will my order ship?," email us at hello@gingerbreadtwins.com.

How much does shipping cost?

Orders of $39.99+ always ship FREE! Orders under $39.99 ship anywhere in the continental USA for a flat rate of $9.99. We work to keep these costs as low as possible while ensuring your cookies arrive fresh and fast.

What if there's a delay with my delivery?

While we do our best to get your goodies to you on time, sometimes shipping carriers experience unexpected delays. We recommend keeping a close eye on your tracking number for the most up-to-date information. If your package seems stuck, let us know, and we'll help look into it!