Subscription Service Terms & Conditions

This page outlines the terms and conditions associated with purchasing a subscription from Gingerbread Twins.

Subscription Information

When you purchase a subscription, you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select during the checkout process using our Subscribe & Save feature. A subscription box is defined by all items scheduled at a single frequency to a single address. You can create multiple subscription boxes for different frequencies, addresses, etc. 

Your payment details will be stored securely and you'll be charged for each of these deliveries at your selected subscription interval. 

We’ll always pass along savings to customers however possible. While base prices for products may fluctuate, your subscription savings remains constant (based on the products you're subscribed to). When price changes occur, they will be updated on the applicable subscription items. Subscribe & Save discounts will be applied to the current price for the item. Any subscription items added during a sale will return to the normal retail price once the sale has ended. 

If there is an inability to process the subscription in full due to payment processing or inventory limitations, you’ll receive communication through email to notify you and allow for the opportunity to update your subscription. When the order is scheduled to process, if your subscription items are unavailable, we will notify you and you will not be charged for that period's subscription box and any subsequent boxes where items are unavailable. 

If you want to cancel or change your subscription, you can do it at any time. Changes made to subscriptions will reflect on future orders. Orders that are already in progress will not be impacted by changes made to the subscription so it’s important to make any desired changes at least 1 day before the order processing date set.

Canceling your subscription will not automatically cancel a recent order. Contact our team at hello@gingerbreadtwins.com to request an order cancellation if an order has been processed that you'd like to try to cancel. Orders that have already been fulfilled cannot be canceled.

There may be fees associated with requests to reroute or return packages so we encourage modifications to be made the day before your order is scheduled to process, or earlier if possible. 

We do send reminder emails before an order is scheduled to process in addition to order confirmation emails but we are not responsible for any transmission issues or filters that your email provider may have set.  

Subscriptions can easily be managed directly through your Seal Subscriptions account. To make changes, select Manage Subscriptions from the account login page. From there, you can edit or cancel your recurring subscriptions.

See our general Terms of Service for more details.